Relationship Manager, Corporate Banking at United Bank for Africa (UBA) Kenya

Job Description

Job Objective

• Build and maintain relationships with new and existing customers with the aim of selling the Bank’s products to the corporate companies.

Roles & Responsibilities

• Maximize account profitability by selling other products and services to the banks customers
• Drive collections in customer’s account which will be used for FX and other businesses.
• Identify and develop conglomerates banking relationships
• Ensure proper documentation throughout the credit application and availment process
• Sourcing for and monitoring of customer’s tenured investment or facilities.
• Respond promptly and satisfactorily to customer’s daily request and complaints
• Prepare weekly and monthly statistics/performance reports for management use.
• Monitoring of the customer’s main account regularly
• Reconcile all transactions on customer’s accounts where and when necessary.
• Initiate and carry out recovery action on non-performing credits facilities.
• Maintain comprehensive database of the customers operational records including the existing and prospective customer data.
• Perform other duties as assigned by the Head of Corporate banking.

Key Performance Indicators

• % of large corporate sector accounts controlled by UBA in the country.
• Timeliness in delivering revenue generation reports.
• Number of Corporate accounts opened per annum.
• Timeliness & effectiveness in completion of assigned tasks.
• Efficiency level at executing scheduled and ad hoc assignments.
• Effectiveness establishing new relationships.
• Targets Assigned Vs Actual

Job Requirements

• First degree in any fieldfrom a recognized university.
• Preferably have a second degree or relevant professional certification (as an added advantage).
• Excellent banking knowledge with a minimum of Four (4) years in Relationship Management/Marketing Experince and also Credit Experience with a leading industry player.
• Proficiency in Microsoft Office Suite.

Key Competency Requirements

• Must exhibit drive energy, aggression and passion for business development and acquisition
• Must be technology savvy
• Good understanding of financial services sector
• Ability to evaluate needs of customers and determine what products or service would best serve those needs.
• Selling and marketing skills.
• Must be self-solution driven, proactive and have acceptable knowledge of the business environment.
• Dynamic, analytical and a self-driven individual with the ability to work under pressure, maintaining a professional and helpful attitude at all times.
• Strong networking skills, for both internal and external networks.
• Relationship Management skills with excellent communication and interpersonal skills.