Operations and Quality Coordinator at Kenya Red Cross Society

Job Description


  • Overseeing all stages of the textiles manufacturing process and ensure that the process runs smoothly, is cost-effective and delivers products to the right standard and on time.
  • Working with suppliers to agree on quality standards, price, delivery times and ethical production issues.
  • Planning and monitoring production schedules and altering them when necessary.
  • Working closely with maintenance technicians to overcome production hold ups, such as machine faults.
  • Working with in-house design and sales teams, buyers and quality control departments.
  • Managing orders from retail and wholesale customers.
  • Scheduling building and equipment maintenance as needed.
  • Regularly walking the factory floor to monitor the performance of factory staff.
  • Ensuring that all production orders are completed in a timely manner.
  • Enforce compliance with health and safety regulations to prevent accidents and injuries.
  • Developing and implementing innovative strategies to streamline factory operations.
  • Screening, recruiting and training new factory workers.
  • Collaborating with quality control managers to establish and execute quality control processes.
  • Ensuring that factory machinery is in good working order.
  • Analyzing production data to identify and resolve any production issues.
  • Preparing production reports and submitting them to key decision-makers.
  • Regularly inspecting finished products to determine whether they meet established quality standards.
  • Motivating factory workers to continually achieve factory targets.
  • Implementing production strategies as per the requirements.
  • Creating and enforcing quality control standards.


  • Bachelor’s degree in business administration, industrial management, logistics, or related field.
  • Proven experience in a managerial or supervisory role within a factory.
  • Sound knowledge of industry-specific factory equipment.
  • Proficient in all Microsoft Office applications.
  • The ability to multitask.
  • Outstanding time management skills.
  • Excellent analytical and problem-solving skills.
  • Strong management and leadership skills.
  • Outstanding problem-solving skills and resolve any issues that may derail production.
  • Exceptional communication, management, and leadership skills.
  • Knowledge  of various safety management systems.