Why am I the best candidate for this job?
I have been in the customer service industry for five years as a junior to an expertise level. In the five years, I have dealt with customers on phone as well as personal level, dealt with solving clients’ problems and managed staff and agents over 100 in number
I develop and design training modules for call center as well as field and sales staff. I develop customer management systems, create training needs for agents, identify quality work, identify weak areas and polish on them and ensure safe running of the company.